RD Solutions (hereinafter referred to as “we”), place great importance on protecting your personal data and ensuring transparency in how we process information about you when you visit our website, accessible at www.rd-solutions.ch (hereinafter referred to as the “Website”).
This Privacy Policy (the “Policy”), along with other documents to which we refer, is intended to inform you about the types of information we collect about you and how we process that information when you visit our Website. This Website is managed and operated by RD Solutions, which you can contact using the email address provided at the end of this Policy.
The purpose of this Policy is to inform you, as a user, about the personal data collected and how it is used. It forms an integral part of the Website’s Terms of Use. By using the Website, you acknowledge the information provided in this Policy and, to the extent necessary, consent to the processing of personal data as described herein.
For the purposes of this Policy, certain terms are defined as follows:
Personal data: any information relating to an identified or identifiable individual.
Processing: any operation involving Personal Data, regardless of the means or methods used, including the collection, storage, use, modification, disclosure, archiving, or destruction of data.
As a company incorporated under Swiss law and operating in Switzerland, RD Solutions is subject to Swiss data protection laws, in particular the Federal Act on Data Protection (hereinafter “FADP”).
When you visit the Website:
We collect various types of personal information—such as traffic data, location data, web logs, survey responses, contact forms, and other communication data—as well as information about the resources you access when you visit our Website.
We collect information about your computer, including (where possible) your IP address, operating system, and the type of browser you use, for system administration purposes. We may also collect information related to your general Internet usage.
This information is primarily collected using online cookies.
Data that you actively provide to us:
We collect all the information you provide to us when you use our contact forms, such as the “Contact Us” or “Sign Up for Our Newsletter” forms.
Fields marked with an asterisk (*) must be completed, as the requested information is necessary to respond to your inquiry. Any other information or personal data you share with us by filling out our contact forms is at your discretion.
If you contact us, we will record and retain that correspondence.
Your personal data is collected, processed, and stored for the following purposes:
To provide the most appropriate and relevant content and resources, based on your preferences and geographic location, to better meet your needs.
To answer your questions and address your requests when you contact us.
To send you additional information, such as upcoming events or the newsletter from RD Solutions, that may be of interest to you.
To ensure that the content provided by the Website is displayed in the most effective way for you and your device.
To allow you to take advantage of the interactive features of our Website whenever you wish.
To further develop and improve the Website and our systems in order to better serve you, as well as to ensure the security of the Website and its use in accordance with applicable rules.
Specifically with regard to the sending of information, this includes both responses and/or notifications related to your interactions with us, as well as direct marketing communications via email (the latter referred to as “Newsletters”). You can unsubscribe at any time to stop receiving Newsletters by following the link included in each email or by contacting us at the email address listed at the end of this Policy (in which case you will be asked to provide your name, email address, your phone number, and a statement that you no longer wish to receive Newsletters from us).
No decision based solely on automated processing that could result in legal consequences for you or significantly affect you is made in this context.
Overall, the uses described above are primarily justified by our overriding legitimate interests in ensuring the proper functioning of the Website and in providing our services to you in the best possible way. In certain situations, processing may also be based on compliance with our legal and regulatory obligations or, depending on the circumstances, on your consent. Your consent is required primarily for sending newsletters.
Your personal data may be shared with third parties in three main situations.
Disclosure to subcontractors and co-contractors:
In order to facilitate our effective use of your information and to provide you with the content and/or resources you expect from us, we share your data with subcontractors and co-contractors. This occurs, in particular, in connection with the hosting and/or maintenance of the Website’s content, the provision of certain features on the Website, or the provision of marketing services.
Any disclosure to subcontractors is limited to what is necessary for them to provide the services or perform the functions they offer.
Transfer to other entities affiliated with RD Solutions and/or in the event of a transfer or succession:
Your personal data may also be shared with entities affiliated with RD Solutions (i.e., any company controlled directly or indirectly by RD Solutions and/or that controls RD Solutions), including any subcontractors and co-contractors thereof.
These transfers are made to better serve you, particularly when necessary to respond to your requests. Any disclosure to entities affiliated with RD Solutions is limited to what is necessary to achieve this objective.
A transfer may also take place in anticipation of and/or in the event of the acquisition or takeover of the business operations of RD Solutions by a third party, particularly as part of any due diligence process.
Transfers required to comply with a legal obligation or to defend rights:
Personal data may also be shared to respond to requests from legitimate government authorities or when required by applicable laws, a court order, or a government regulation, as well as when deemed appropriate for audits, to investigate or respond to a claim or security threat, or in any other way to protect our interests.
Do we transfer your personal data outside of Switzerland and/or the European Union?
In order to achieve the objectives specified above, your personal data may be transferred and processed outside of Switzerland and/or the European Union. In such cases, we first ensure that the country in question provides an adequate level of protection as recognized by the FADP; otherwise, we implement appropriate safeguards to protect the confidentiality of your personal data. Such safeguards include, in particular, the conclusion of standard contractual clauses with the recipient.
Additional information regarding appropriate safeguards can be obtained by contacting us at the email address listed at the end of this Policy.
The retention period for your personal data depends on the purpose of processing that data and the tool used to process it. The criteria applied in this context to determine the retention period are based primarily on:
It is important to note that we regularly back up information related to the Website for operational and security purposes.
The security of your personal data is a priority for us. We process it appropriately, implementing all necessary technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of the data. This includes all standard security technologies and measures, such as firewalls and password protection methods that comply with industry standards.
However, it is important to note that using the Internet is not inherently secure and poses risks to personal data. We therefore cannot guarantee that the data provided by Users is completely secure and protected against breaches, theft, and unauthorized access by third parties, a risk for which RD Solutions (as well as any entity directly or indirectly affiliated with it) assumes no liability.
It is each User’s responsibility to ensure that the computer they use is properly secured and protected against malware such as Trojan horses, computer viruses, and worms. Without adequate security measures (including a secure web browser configuration and up-to-date antivirus software), there is a risk that the data and passwords used to protect access to personal data could be disclosed to unauthorized third parties.
Please note that while certain pages of the Website may contain links to third-party websites or pages, those websites or pages are not subject to this Policy. It is the responsibility of any User visiting these third-party sites or pages to review the privacy statements of those sites or pages to understand their procedures for collecting, using, and disclosing personal data.
The Website may use Google Analytics, a web analytics service provided by Google LLC. (“Google”).
Google Analytics primarily uses cookies to generate reports on visitor interactions with the Website. You can disable cookies or delete individual cookies, and you also have the option to disable Google Analytics tracking by using the following link: https://tools.google.com/dlpage/gaoptout/.
Google Analytics collects an app instance ID, which is a randomly generated number that identifies a unique installation of an app. Every time a user resets their advertising ID, the app instance ID is also reset. Google Analytics also collects IP (Internet Protocol) addresses to ensure the security of the service and to determine the region from which users are accessing the service (this is known as “IP geolocation”).
No personal information is sent by RD Solutions to Google Analytics.
Any User may request that RD Solutions whether any personal data and/or sensitive data concerning them is being processed, receive a copy of the processed data (official identification will be required), and then request that RD Solutions to correct any inaccurate personal data and/or to delete any personal data.
When processing is based on the User’s consent, the User may withdraw that consent at any time. Such withdrawal will not affect the validity of any processing carried out in the past based on that consent. Other legal grounds may apply regarding the continuation of processing, such as the necessity of personal data for the performance of a contract, a legal obligation to process it (including retention), or the legitimate interest of RD Solutions.
To exercise these rights, simply contact us using the email address provided at the end of this Policy.
Exercising these rights is free of charge, unless the request is unfounded or excessive, in which case administrative fees may apply.
It should be noted that RD Solutions may refuse, restrict, or postpone the disclosure of personal data in accordance with the terms permitted by law, particularly if such disclosure would significantly affect the rights and freedoms of third parties.
It is expressly stated that certain information may remain in the Website’s backup system after a request for deletion—in such cases, this information will not be freely accessible.
This Policy may be amended from time to time. Any material changes to this Policy will be posted as an appropriate notice on the Website or communicated to you through another communication channel. Any use of the Site after the new version of the Policy has been posted constitutes your acknowledgment and acceptance of it.
This Policy, as well as all matters arising out of or related to it (including non-contractual disputes or claims and their interpretation), shall be governed by Swiss law, excluding conflict-of-laws rules.
Any disputes, claims, or disagreements arising out of or in connection with this Policy shall be submitted exclusively to the competent courts of Lausanne, subject to an appeal to the Swiss Federal Supreme Court.
Contact
We welcome any questions, comments, or requests regarding this Policy, which should be sent by email to RD Solutions, using the email address contact@rd-solutions.ch.